I see "That photo could not be opened. Choose a JPEG, PNG or WebP picture."

Color by Number •1 min read •7 views •Updated Oct 1, 2026

The file could not be read as a picture (for example it is damaged, or it is another kind of file with a .jpg or .png name). Open the photo in a photo app, save or export it again as JPEG or PNG, and choose it again. Phone photos in HEIC format must be converted to JPEG first.